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Technical Issues

Why do I get a message saying I have an ad blocker on?
If you’re trying to watch a video on 10 and you get an error saying you have an ad blocker enabled, it is likely that you have this software installed in y...
Wed, 4 Jun, 2025 at 2:57 PM
How do I disable VPN settings on my device?
To access 10, it's important to disable any active VPN connections.  To disable a VPN on your laptop, kindly follow the instructions provided below:...
Wed, 4 Jun, 2025 at 3:03 PM
10 play thinks I’m not in Australia, but I am!
This may happen if you are using a VPN or Cloud Hosting service, there is a change in Security Settings on your device, or there is a problem with your IP ...
Fri, 3 Dec, 2021 at 9:38 AM
For valid reasons, I am using a VPN or proxy.
We must restrict the use of VPNs and proxies because we cannot establish their specific purpose or usage.  10 can legally only provide content to people...
Wed, 4 Jun, 2025 at 3:04 PM